CEM Academy Online Learning Series

If you are seeking new and cost effective methods to improve customer loyalty and retention, you need to join the Customer Experience Management (CEM) Academy online learning series.

One of the most effective means to earn the loyalty of your customers is to consistently deliver good experiences every time your customers interact with your company.

The CEM Academy will offer a total of six (6) online learning sessions (1 hour each) that will deliver a holistic approach to customer experience strategy development and management. The sessions will introduce tools, templates, best practices and case studies to teach you how to identify weaknesses in your existing customer experience and design and deploy strategies for success. Every session will include questions and answers at the end to allow participants an opportunity to discuss their unique challenges and ask questions with regards to the material.

The CEM Academy webinar series is taught by pioneers in the CEM industry who help companies around the world design, improve and implement customer experience strategies.

Our CEM Academy is backed by a 100% guaranteeYour satisfaction with our online learning series is 100% guaranteed. If you are not satisfied with the CEM Academy, contact us within 30 days from the date of the session to receive a full refund of your session registration fees. Learn more.

Organizations that participated in past Strativity programs:
ACCO Brands Corp.
American Airlines
Bank of America
Blue Cross Blue Shield
Capital One
Cargill
Cox Communications
Crowne Plaza Hotels
Discover
Disney
Exxon Mobile
FedEx
Herbalife
Honeywell
Lexus Financial Services
Liberty Mutual
Lockheed Martin
McGraw-Hill
 Merck
MetLife
Nokia
Norwegian Cruise Line
Parker Hannifin Corp
Progressive Insurance
Reliant Energy
Ricoh
RJ Reynolds
Sage
Siemens
Standard Bank
Starbucks
Texas Instruments
United Nations
UPS
Wells Fargo
Wyeth